Terms of Service

Welcome to our store! By placing an order with us, you agree to the following simple terms:

  • All of our items are handmade with care, which means slight variations are natural and part of their charm.

  • We currently sell physical handmade goods and custom made-to-order items only.

  • Custom orders are created based on your specifications. Once production has started, changes or cancellations may not be possible. Contact us with any concerns.

  • Prices and availability are subject to change, but we’ll always honor the price at the time of purchase.

  • We reserve the right to refuse or cancel orders if necessary (for example, due to supply limitations or incorrect pricing).

  • By using this site, you agree not to misuse our products or content in any unlawful way.

That’s it — nothing sneaky, just clear and simple. Thank you for supporting our little handmade shop!

🚚 Shipping & Returns Policy

Shipping

  • Orders ship within 1–3 business days after purchase.

  • We ship domestically within the United States only.

  • Items are shipped via USPS Ground Advantage, with shipping costs calculated at checkout based on the item’s weight and packaging. If you need it sooner, contact us ahead of time to inquire on options.

  • The majority of our items ship from Texas. However, certain custom made designs may ship from our partner location in New York.

Returns & Exchanges

  • You may return most items within 14 days of delivery for a refund or exchange.

  • Items must be unused, in their original condition, and returned in the original packaging.

  • Custom made-to-order items cannot be returned or exchanged unless you contact us first and receive prior authorization.

  • Buyers are responsible for return shipping costs unless the return is due to our error or a defective item.

We want you to love your order! If you have any questions or concerns, please reach out — we’ll always do our best to make things right

🔒 Privacy Policy

We respect your privacy and are committed to protecting your personal information. Here’s how we handle it:

Information We Collect

  • When you place an order, we collect information such as your name, email, shipping address, payment details, and order history.

  • If you contact us directly, we may also collect any additional details you choose to share.

How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you about your purchase, shipping updates, or customer service requests.

  • To improve our products and services.

  • To send occasional store updates or promotions (only if you’ve opted in).

Sharing Your Information

  • We do not sell or rent your personal information.

  • We only share data with trusted third-party services necessary to operate our store (e.g., payment processors, shipping carriers, website hosting).

  • These partners are only given the minimum information needed to complete their service.

Security

  • We take reasonable precautions to protect your information, using secure technologies and practices.

  • No system is 100% secure, but we are committed to safeguarding your personal data. We only use Secure Trusted Third Parties.

Cookies

  • Like most online shops, our website may use cookies or similar technologies to improve your browsing experience and remember your preferences.

  • You can adjust your browser settings to refuse cookies if you prefer.

Your Rights

  • You can request a copy of the personal data we hold about you.

  • You may also request corrections or deletion of your data, subject to any legal or accounting requirements.

GDPR (European Union Customers)
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access and receive a copy of your personal data.

  • The right to rectification of inaccurate data.

  • The right to request deletion (“right to be forgotten”).

  • The right to restrict or object to data processing.

  • The right to data portability.
    If you wish to exercise these rights, please contact us via our store’s contact page.

CCPA (California Customers)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share.

  • The right to request deletion of your personal information.

  • The right to opt out of the sale of personal information (note: we do not sell your data).

  • The right to non-discrimination for exercising your privacy rights.
    To make a request under CCPA, please contact us through our store’s contact page.

Contact Us
If you have questions about this policy or your personal information, please reach out to us through our store’s contact page.